Policies

Processing

All orders are processed within 5-7 business days of ordering. After placing an order you will receive a confirmation email where it is best to confirm the details you input like your address. Product changes and/or switch outs will not be allowed if your label for shipping has already been printed. Once your package has been shipped off you will receive another email with a tracking number attached. 

Shipping

All packages are shipped with USPS and are marked as priority. Once your package is shipped you are set to receive it within 1-3 days. Please be mindful of the delays currently happening worldwide. Once your package is handed over to USPS it is no longer my responsible. Any stolen and/or lost packages are out of my control and all claims would need to be filed through USPS. If a package is returned to us there will be a fee of $10 to resend it out. 

Exchanges/Refunds

We don't allow exchanges and refunds are not given unless there is a mistake on our end.

Customer Service

*Please allow up to 48 hours for a response*

Please feel free to contact us at "thehouseofnr@gmail.com" if you have any questions and/or concerns with you order. Please note if you input the incorrect address on your order they may be additional fee of $10 depending on if your label has already been printed for shipping.